Overview
Freshchat SDK (BETA) enables seamless integration of real-time chat support into Flutter mobile applications. Designed for sales and customer engagement teams, it provides a modern messaging interface to enhance user interaction. The SDK supports both Android and iOS platforms, allowing developers to embed Freshchat’s features directly into their apps. With a straightforward setup via Flutter Pub, it facilitates instant communication between users and support teams. The package is actively developed and maintained by Freshworks.
Use cases
- In-app customer support
- Real-time sales conversations
- User engagement tracking
- Customer service automation
- Mobile app feedback collection
Key features
- Cross-platform Android and iOS support
- Easy Flutter integration
- Real-time messaging
- Customizable chat UI
- Support for agent and bot interactions
Suitable for
- Mobile apps needing live chat
- Customer support teams
- Sales-focused applications
- Apps with high user engagement
- Developers using Flutter
Considerations
- Currently in BETA phase
- Requires Freshchat account setup
- Limited documentation available
- May require backend configuration
- Platform-specific permissions needed